Michigan Works which provides employment services to
anyone who asks for it, related to the Call Center.
In response they sent me copies of their requisitions for the Call
Center as follows:
May 16, 2007 they asked for 20 customer service representatives.
Wages are "competitive" flexible hours between 7am-7pm, no
mention of fringe benefits. High School Diploma required. Promise
of advancement mentioned.
June 6, 2007 they asked for 1 Call Center Trainer, full time (40
hours per week.) Fringe benefits are mentioned, medical insurance,
paid sick leave, paid vacation. Requires bachelor's degree and 2
years of experience.
June 6, 2007 they asked for 1 Call Canter Manager, full time (40
hours per week.) Fringe benefits are mentioned, medical insurance,
paid sick leave, paid vacation. Requires bachelor's degree and 2
years of experience.
July 9, 2007 they asked for 1 bilingual customer service
representative, English/Spanish. It is part time (28 hours
a week) with paid training. High School Diploma required.
Sept 21, 2007 they asked for 20 Customer Service Representatives.
"Earn $$$ for the holidays." Requires typing and basic computer
skills. No fringe benefits of promise of advancement mentioned.
50% employee discount from many client's catalogs mentioned.
Oct 1, 2007 they asked for 1 Network and Telecom Technician for
a full time (40 hour week) position. Fringe benefits are mentioned,
life insurance, medical insurance, paid sick leave, paid vacation,
and 401(k). This job requires 2 years of experience.
April 16, 2008 they asked for 1 bilingual customer service
representative, English/French, Part Time. Job requires a
High School Diploma. Flexible Hours between 8 AM and 9 PM.
Career advancement and paid training mentioned.
May 4, 2008 they requested 20 Customer Service Representatives,
flexible hours between 7am-7pm. Representatives take incoming
calls. Career advancement and paid raining. "This job has some
special requirements. You must undergo a reference or security
check."
Western UP Michigan Works also advised me that these job orders
were entered into the system by Global Response themselves. "As
far as wages, hours worked and benefits; these terms were discussed
with the potential employee during the interviews."
I may dig further, don't know yet. But the patterns I was
looking for are established in the records I have received. I
asked for copies of the requisitions, and they gave me those.
Does any reader here consider the part time positions, which
probably do not generate enough income to live on, "a job" as
the EDC counts them? In all of the above documentation I see
only 3 real jobs.
define:job
"occupation: the principal activity in your life that you do to earn money"
wordnet.princeton.edu/perl/webwn
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